We value your privacy. To protect your privacy, The Pasadena Playhouse provides this notice with insight on our information practices and the choices you as a Playhouse attendee can make about the way information is collected and used.

Information Provided By Patrons

You may use the Pasadena Playhouse site without submitting any personally identifiable information.

When you make a donation, purchase a Membership or purchase tickets to any event online The Pasadena Playhouse will ask you to create an account and ask you to provide personally identifiable information necessary to process and service your donation, Membership and/or order that may include your name, billing and shipping postal addresses, telephone number, email address, and credit card number.

When you making a donation, a membership purchase or ticket purchase to any event online, your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided for our records and facilitate customer service. You may also be asked for additional information required to complete and service your request.

How We Use Patron Information

We use the information you provide about yourself only for the ticket purchase, donation or information request that you submit. We do not share this information with outside parties except to the extent necessary to complete that order, such as processing a ticket order or a credit card payment. 

We use return email addresses to answer the email received. You also can register on our website if you would like to be included on our free email list for special information and offers. Information you submit on other pages of our site will not be used for this purpose unless you specifically sign up for our email list. Your email address never will be shared with or sold to outside parties. 

The Pasadena Playhouse will never sell any of your other personally identifiable information to anyone. Occasionally, we may exchange your name and address with another nonprofit arts organization so that they may mail you information one time. We do not allow them to retain your information for future use.

Email Communication with Patrons

The Playhouse regularly sends email newsletters to our registered email subscribers. On occasion, The Pasadena Playhouse may send emails to individuals such as registrants and members who have provided us with their email address, informing them of events or promotions that we think might be of interest to them at the Playhouse. The Pasadena Playhouse also sends promotional emails to customers and those individuals who have requested a brochure. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.

Data Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Third-Party Service Providers

The Playhouse may engage reputable third-party vendors in order to help us manage our Website site and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our Web site. The Playhouse requires its vendors by contract to maintain the confidentiality and security of Theater information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by The Playhouse.

Third parties engaged by us to assist with advertising or content delivery may use markers or cookies to allow them to recognize your computer each time you visit certain pages or emails and to compile anonymous information. Information collected through these third-party advertising companies is anonymous. We also use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Contact Us

If you feel that this site is not following its stated information policy, you may contact us at

Pasadena Playhouse

39 S. El Molino Ave.

Pasadena, CA 91101

Phone: 626-356-7529

Email: [email protected].

Changes to Privacy Policy

The Pasadena Playhouse may revise its privacy policy at any time. We encourage you to visit this page periodically to review our current policy so that you will always know what information we gather and how we may use that information.