Patrons with disabilities
Pasadena Playhouse is committed to making theater accessible to all patrons. For more information regarding accommodations and services, please contact Patron Services.
Mobility and seat locations
Please contact Patron Services to arrange accommodations for persons in wheelchairs or persons with disabilities and their attendants or companions. If your wheelchair status changes after you have purchased your ticket, please contact Patron Services before the show. Ushers cannot physically assist patrons into or out of theater seats, wheelchairs, or vehicles. Accessible seating is available on the orchestra level only. Service animals are welcome at Pasadena Playhouse.
Assisted listening devices
Assisted-listening devices can be checked out in the lobby before the performance using a photo ID and are available on a first come, first serve basis. For more information, please contact Patron Services.
Patrons requiring extra seat space
We have seats available in our theater to accommodate patrons in need of extra seat space. For more information, please contact Patron Services.
In consideration of our artists and patrons, late seating will take place during the first appropriate break in the performance at the discretion of management. House management will direct you to available seats that may not be the original seats you purchased. For the convenience of latecomers, the performance in progress may be viewed and heard on monitors in the lobby.
No child under the age of 5 will be admitted into the theater. We ask that everyone in your party, regardless of age, be able to sit quietly through a performance without disturbing other patrons or the artists. Ushers may ask parents whose children are disruptive to take them outside the theater. If there is repeated disruption, we reserve the right to revoke admission and refund your ticket price, excluding service charges. Patrons of all ages must have a ticket to enter Pasadena Playhouse and must sit in the seat indicated on the ticket.
Please contact Patron Services to be notified about productions with content including herbal cigarettes, theatrical fog, strobe lights, gunshots, strong language, nudity or sexual content, violence, or any other items to which patrons may have sensitivity.
As a courtesy to the artists and fellow patrons, please turn off cell phones and all other electronic devices prior to the performance. Please refrain from talking and any disruptive noise-making during the performance. Neither photography nor the use of electronic devices are allowed during performances.
Restrooms, including accessible facilities, are available in the Pasadena Playhouse lobby starting 45 minutes before each performance. Public restrooms are also available in the lobby of the Playhouse Plaza directly across the street from the Pasadena Playhouse.